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Privacy Policy

iSILE Pty Ltd (“iSILE”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store and disclose personal information through the iSILE website.

1. What information we collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Organisation details

We may also collect non‑personal information such as browser type, device information, and usage data through cookies and analytics tools.

 

2. How we collect information

We collect information when you:

• Visit our website

• Complete a contact or enquiry form

• Subscribe to updates or communications

• Communicate with us directly

 

3. How we use your information

We use your information to:

• Respond to enquiries and provide information

• Improve our website and services

• Communicate updates or relevant information (you may opt out at any time)

• Meet legal and regulatory obligations

 

4. Cookies and analytics

Our website uses cookies and similar technologies to improve user experience and analyse website traffic. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

 

5. Disclosure of personal information

We do not sell or rent your personal information. We may disclose information to:

• Trusted service providers (e.g. hosting, IT support)

• Professional advisers

• Regulators or authorities where required by law

All service providers are required to protect your information.

 

6. Data security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure using administrative, technical and physical safeguards.

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7. Access and correction

You may request access to, or correction of, your personal information by contacting us using the details below.

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8. Overseas disclosure

We do not routinely disclose personal information outside Australia. If this changes, we will update this policy accordingly.

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9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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10. Contact us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

 

iSILE Pty Ltd 

Website: www.isile.co

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1300 0 ISILE

0415 378 438 (AU)

+64 21 664 138 (NZ)

Southbank

Melbourne, VIC 3006 AUSTRALIA

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​Ponsonby​

Auckland,​​

NEW ZEALAND 

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